Thank you for contacting Water + Sky. We can't wait to learn more about your business!

We'll be in touch within 2 business days. We respond by email during our regular business hours  (Mon-Fri, 10am to 5pm, EST) and not on evenings and weekends.  

If you haven't already, please read our Services page to learn more about what we offer.  

Here's what comes next... 

01. SCHEDULE A FREE 20-MIN PHONE CALL

Let's get to know each other before we work together! We want to learn a little more about your business, and what your needs are.  

02. RECEIVE AN ESTIMATE

After we learn more about what your business needs, we'll send an estimate for services within 2 business days.  We'll itemize what's included, how much it will cost, and our availability for project kickoff.  Our estimates are good for 30 days after issue.  

03. ACCEPT ESTIMATE AND SELECT PROJECT START DATE

When you're ready to move forward, accept the estimate and select your desired project launch date.  Keep in mind that our available slots are on a first-come, first-serve basis.

04. PAY INVOICE AND SIGN CONTRACT

We'll send an invoice, due upon receipt, and a contract ("Design Services Agreement") which can be signed electronically. 

Payment Policy.  Half of the total estimated cost is due to reserve your space on our calendar. This is non-refundable. The remaining half and any extra costs associated will be due prior to website launch and file delivery.  Anything beyond contracted revisions or out of project scope will be billed at the hourly rate. We accept checks and ACH payments. If a credit card is preferred, we add a 3% fee.  

05. START YOUR BRAND AND WEBSITE HOMEWORK

We generally book 2 months in advance, so this is a wonderful time to prepare your content for project launch!  We will send you a link to your Brand and Website Homework so you'll have plenty of time to get your ducks in a row before we begin.  Your content will be due 2 weeks prior to launch.

Some considerations: 

Photography.  We have high standards when it comes to photography. Your photos should be high-quality, with a consistent style that help paint a greater picture of your brand.  If you don't have very high quality photos, we recommend engaging a photographer in your area.  If you're based in the Ithaca, NY, we have some local recommendations.  Alternatively, we recommend buying stock photos from Stocksy or 500px.  If you need help with photo selection, Stock Photo Curation is available as an add-on to your services and can be discussed.  

Copywriting.  We don't write or edit copy, so if you need help with brand voice development, we encourage you to hire a copywriter. This can make ALL the difference in creating the fabulous website we want you to have!  We also have local recommendations.  You may also consider looking for one on Fiverr or Upwork.  

06. CONTENT IS DUE 2 WEEKS BEFORE PROJECT START.

Your Brand and Website Homework will be due 2 weeks before our scheduled launch date.  At that point, we'll do an internal review to quality-check and ensure everything is ready for us to begin! 


We're looking forward to diving in to your project! If you have any questions, please feel free to email us at hello@waterandsky.com