Interested in working with me? Here’s how it works.

01. SUBMIT AN INQURY

I want to learn a little more about your business and what you’re looking for!

02. SCHEDULE A FREE 20-MIN PHONE CALL

Let's get to know each other before we work together! During our call, we’ll talk in more detail about what your needs are.  

03. RECEIVE AN ESTIMATE

After we learn more about what your business needs, we'll send an estimate for services within 2 business days.  We'll itemize what's included, how much it will cost, and our availability for project kickoff.  Our estimates are good for 30 days after issue.  

04. ACCEPT ESTIMATE AND SELECT PROJECT START DATE

When you're ready to move forward, accept the estimate and select your desired project launch date.  Keep in mind that our available slots are on a first-come, first-serve basis.

05. PAY INVOICE AND SIGN CONTRACT

We'll send an invoice, due upon receipt, and a contract ("Design Services Agreement") which can be signed electronically. 

Payment Policy.  Half of the total estimated cost is due to reserve your space on our calendar. This is non-refundable. The remaining half and any extra costs associated will be due prior to website launch and file delivery.  Anything beyond contracted revisions or out of project scope will be billed at the hourly rate. We accept checks and ACH payments. If a credit card is preferred, we add a 3% fee.  

06. FOR WEBSITES: START YOUR HOMEWORK

We generally book 2 months in advance, so this the perfect time to prepare your content for project launch!  We’ll send you a link to your Brand and Website Homework so you'll have plenty of time to get your ducks in a row before we begin.  Your content will be due 2 weeks prior to launch.

Some considerations: 

Photography.  We have high standards when it comes to photography. Your photos should be high-quality, with a consistent style that help paint a greater picture of your brand.  If you don't have very high quality photos, we recommend engaging a photographer in your area.  If you're based in the Ithaca, NY, we have some local recommendations.  Alternatively, we recommend buying stock photos from Stocksy or 500px.  If you need help with photo selection, Stock Photo Curation is available as an add-on to your services and can be discussed.  

Copywriting.  We don't write or edit copy, so if you need help with brand voice development, we encourage you to hire a copywriter. This can make ALL the difference in creating the fabulous website we want you to have!  We also have local recommendations.  You may also consider looking for one on Fiverr or Upwork.  

07. WEB CONTENT IS DUE 2 WEEKS BEFORE PROJECT START.

Your Brand and Website Homework will be due 2 weeks before our scheduled launch date.  At that point, we'll do an internal review to quality-check and ensure everything is ready for us to begin! 


Typical Project Timeline

FOUR WEEKS before project launch
60 min. Discovery Meeting. Review homework and schedule copywriter and photographer if necessary.  

TWO WEEKS before project launch
Website copy and photos due.  

WEEK 1
30 min Strategy and Styling Meeting (review moodboard and strategy.) Simple logo and brand guidelines completed by the end of the week.

WEEK 2
30 min Website Planning Meeting.  Website draft completed by end of week.

WEEK 3
Website revision 1.  Website launched by the end of the week.   

WEEK 4
Website revision 2. Project wrapped!



We're looking forward to diving in to your project! If you have any questions, please feel free to email us at hello@waterandsky.com